VirtuGather: born from a vision to revolutionize digital interaction. Our mission is to transform online spaces into immersive Metaverse experiences.

To comply with my non-disclosure agreement (NDA), I have omitted and obfuscated confidential information such as brand name of the product & some branding identity in this case study.

To comply with my non-disclosure agreement (NDA), I have omitted and obfuscated confidential information such as brand name of the product & some branding identity in this case study.

My Role

  • Discovery & Planning

  • Market and User Research

  • Setup of Information Architecture, User Flows and Wireframes

  • Branding, Design System, Mockup screens & Prototype

Process Skills

  • Ideation Methods: Brainstorming, Mind Map, Sketch

  • Research Methods: User Interviews, Surveys & Analytics

Timeline

  • Jul 2022 - Feb 2023

Problem Statement 🚩

In today's digital era, existing virtual platforms fail to provide immersive and engaging experiences that lacks genuine connections among participants.

2D Background

Mostly a blank background in case you haven’t selected any.

2D Background

Mostly a blank background in case you haven’t selected any.

Virtual Representation

2D shot Avatars and the face pic in case of camera is on & your name’s initials.

Basic Activities

Basic activity options for the event which at times are not very engaging as per the research.

Personalization

2D shot Avatars and the face pic in case of camera is on & your name’s initials.

Limited Activities

Basic activity options for the event which at times are not very engaging as per the research.

Proposed Solutions 💡

Our Metaverse platform aims to revolutionize online events and activities by offering -

3D Environment

Interactive Virtual 3D Backgrounds for a new experience of the participants.

Personalized Avatars

Personalized Avatars to enhance the interaction & have a different experience of online presence.

Virtual Activities

Engaging Interactive activities with the members offering more intuitive experience.

Design Process 🎨

To ensure a smooth and structured workflow, I adhered to a comprehensive design process encompassing every aspect of the product development lifecycle.

01

Discovery & Research

This phase is crucial as it involves understanding the problem, defining objectives and gathering insights.

02

IA & User Flow

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

03

Wireframing & Prototyping

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

04

Usability Testing

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

05

Visual Design & Style Guide

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

01

Discovery & Research

This phase is crucial as it involves understanding the problem, defining objectives and gathering insights.

02

IA & User Flow

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

03

Wireframing & Prototyping

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

04

Usability Testing

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

05

Visual Design & Style Guide

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

01

Discovery & Research

This phase is crucial as it involves understanding the problem, defining objectives and gathering insights.

02

IA & User Flow

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

03

Wireframing & Prototyping

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

04

Usability Testing

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

05

Visual Design & Style Guide

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

Strategy and Scope ✍️

Target Audience: Following a brainstorming session, we identified our target audience. I have categorized them into four key segments. Let's take a closer look at each:

Geographic

  • United States, Europe, Asia

  • Urban & Suburban

  • Population: 1,000+

  • Climate: 4 seasons

  • All language

Demographic

  • Age 25-45 : Male, Female

  • Income: 20k+

  • Occupation: Corporate Managers, Tech Enthusiast, Event Planners, Educators and Trainers

Psychographic

  • Early Adopters

  • Semi-technical

  • Social Connectors

  • Futurists and Visionaries

  • Creative Explorers

Behavioral

  • Social

  • Exploratory

  • Adaptive

  • Cultural

  • Identity

Quantitative Research: I employed this method to gain valuable market and user insights by conducting a survey with potential target users to gather their feedback:

Qualitative Research: To gain a deeper understanding of users' pain points and concerns, I conducted over 15 interviews with a group of target users. Below are key insights from those conversations:

Questions asked in interview that shaped our understanding!

How often do you use the virtual metaverse platform or have you used any in past?

What features or aspects of the platform do you find most appealing?

Do you actively participate in community events or activities hosted on the platform?

Are there any emerging technologies or trends that you think the platform should incorporate?

How user friendly you think a metaverse platform should look like? Mention some of the key points.

How important is customization and personalization to your experience on the platform?

Some common responses we got from our Interviewees :

Akash Patel

Software Engineer

I like the features such as - Customized Avatar, Group activities & customized spaces in a virtual platform.

Priya Sharma

Sales & Operations

Environment’s Customization & Personalization isn’t very important for me.

Rahul Singh

Marketing Manager

Metaverse Platform should incorporate listing & sales of ecommerce products as well.

Kavita Joshi

Business Analyst

AR view of the platform can be something exciting feature to target in the future.

Structure 🏗️

Information Architecture: After thoroughly evaluating the features and functionalities, I created an Information Architecture diagram to comprehend the product's structure.

User Flow: After finalizing the page structures, I proceeded to develop the interaction and user flows for each task the user engages with. Highlighting one of the flow below:

Skelton and Surface 🖼️

Visual Style Guidelines: With the foundational user experience established, it's now time to visualize and enhance the product with stunning aesthetics that align with its purpose and tone.

Primary Color

Primary Color

#7209B7

#7209B7

#7209B7

Purple is often linked to creativity, imagination and innovation which suffices the product theme.

Secondary

Secondary

#3F37C9

#3F37C9

#3F37C9

typography

typography

For Title & Headings

For Title & Headings

For Title & Headings

Hilray

Hilray

Hilray

Aa 123 @#

For Body & Labels

For Body & Labels

For Body & Labels

Kanit

Kanit

Kanit

Aa 123 @#

Accent

Accent

#FFE24B

#FFE24B

#FFE24B

iconography - Iconly pack

iconography - Iconly pack

Illustrations

Illustrations

Imagery

Imagery

Visual Mockups: Hosting & Joining Events

I have included fully designed screens that illustrate the primary interaction flow, showcasing the entire process of hosting and joining a virtual event.

Platform Interface: Key Modules

Conclusion ⚓

Summary of Results: By leveraging user-centered design principles and iterative testing, we achieved the following outcomes:

100+

Users in first month of launch

25%

Improved conversion rate

30%

Enhanced user satisfaction

Lessons Learned: Below are some key challenges we encountered and the lessons learned from them:

Aligning User needs with Business goals

By conducting thorough user research and engaging stakeholders early in the process, we ensured that our design solutions met user expectations while also aligning with strategic business goals.

Balancing Innovation with Feasibility

Engaging with the development team early in the design process we made sure that our innovative design ideas were realistic and implementable within the given technical framework.

Ensuring Usability & Accessibility

Regular usability testing and accessibility reviews allowed us to identify and address issues early, resulting in a more inclusive and user-friendly product.

Aligning User needs with Business goals

Through user research and early stakeholder engagement, we aligned design solutions with user expectations and business goals.

Balancing Innovation with Feasibility

Engaging early with the development team ensured our innovative designs were feasible within the technical framework.

Ensuring Usability & Accessibility

Regular usability testing and accessibility reviews ensured an inclusive, user-friendly product.

Next Steps: Some potential future enhancements can be:

NFT’s in the Metaverse

It’ll be the blend of two cutting-edge technologies shaping the future of digital interaction & ownership.

VR Headsets

Imagine stepping into a boundless digital universe from the comfort of your VR headset.

NFT’s in the Metaverse

It’ll be the blend of two cutting-edge technologies shaping the future of digital interaction & ownership.

VR Headsets

Imagine stepping into a boundless digital universe from the comfort of your VR headset.

Personal Reflection: Designing the Metaverse platform expanded my skills in 3D and user-centric design. Overcoming challenges with my team was enriching. Proud and excited for the future.

Explore More Work ⚓

© 2024 Deeksha Kashyap. All Rights Reserved.

© 2024 Deeksha Kashyap. All Rights Reserved.

© 2024 Deeksha Kashyap. All Rights Reserved.

© 2024 Deeksha Kashyap. All Rights Reserved.